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How can we help you today?

Bekilole Baby Balance Bike

Number Puzzle

Bekilole baby Balance Bike

Trouble shooting your balance bike

Please ensure that all plastic components are securely in place. Refer to the image below from the manual and firmly push the parts down as illustrated. You can also watch the assembly video here.

 

  1. -Make sure the plastic part is positioned correctly, as shown in the illustration.
  2. -Ensure the plastic components are fully pushed down (Refer to Steps 3/4 below) to avoid any gaps.

Step 3

Step 4

Please check all parts in the image here.

If any parts are missing, kindly reach out to us at [email protected] and provide the following details:

  • -Order ID
  • -Shipping address
  • -Bike color
  • -A description or photo of the parts received, so our team can help identify what’s missing

We will ensure to resolve the issue promptly!

 

Part List

Best to ensure everything is assembled correctly before having the protective cover assembled, Once assembled it will take a little bit of super hero strength to get it removed.

The way to get it removed by pushing push side (Left and right) at the same time while pulling slightly up

This is a doodle coloring box designed for added fun:-It keeps the gift a surprise, making it “gift-ready” without revealing what’s inside.-The box doubles as a coloring activity, so your little one can enjoy decorating it, offering a creative twist compared to the usual plain brown boxes.
 
While the handlebar can function in both directions without affecting the riding experience, removing the protective cover might be challenging. It requires significant force to take off. To remove it:
-Firmly press both the left and right sides while gently pulling upwards.
This should help you reposition the handlebar without much hassle!
 
Yes, You can reach us out for a replacement, Email or submit a ticket and our team will reach out to you.

Bekilole Number Puzzle

Trouble shooting your balance bike

For missing parts, You can request it by creating a ticket at the bottom of the page.
Yes, We can.
However it will require MOQ (Minimum order quantity) and the counters/rings can’t be adjusted, It will have to be replace by Wooden rings which will add weight and increase the cost
Solution: The wooden sticks comes pre-attached using natural glue and a hydraulic press to ensure a strong hold. However, rough handling or repeated dropping may cause them to come loose. To fix this, remove any remaining glue, then apply a natural-grade adhesive. Protect the wooden stick with a towel and use a hammer to gently tap it back into place until secure.
This ensures the pillar is reattached firmly without damaging the wood.
Yes, We made a play guide, Feel free to download it here

Submit a Ticket

Help Center
How can we help you today?

Bekilole Baby Balance Bike

Number Puzzle

Bekilole baby Balance Bike

Trouble shooting your balance bike

Please ensure that all plastic components are securely in place. Refer to the image below from the manual and firmly push the parts down as illustrated. You can also watch the assembly video here.

 

  1. -Make sure the plastic part is positioned correctly, as shown in the illustration.
  2. -Ensure the plastic components are fully pushed down (Refer to Steps 3/4 below) to avoid any gaps.

Step 3

Step 4

Please check all parts in the image here.

If any parts are missing, kindly reach out to us at [email protected] and provide the following details:

  • -Order ID
  • -Shipping address
  • -Bike color
  • -A description or photo of the parts received, so our team can help identify what’s missing

We will ensure to resolve the issue promptly!

 

Part List

Best to ensure everything is assembled correctly before having the protective cover assembled, Once assembled it will take a little bit of super hero strength to get it removed.

The way to get it removed by pushing push side (Left and right) at the same time while pulling slightly up

This is a doodle coloring box designed for added fun:-It keeps the gift a surprise, making it “gift-ready” without revealing what’s inside.-The box doubles as a coloring activity, so your little one can enjoy decorating it, offering a creative twist compared to the usual plain brown boxes.
 
While the handlebar can function in both directions without affecting the riding experience, removing the protective cover might be challenging. It requires significant force to take off. To remove it:
-Firmly press both the left and right sides while gently pulling upwards.
This should help you reposition the handlebar without much hassle!
 
Yes, You can reach us out for a replacement, Email or submit a ticket and our team will reach out to you.

Bekilole Number Puzzle

Trouble shooting your balance bike

For missing parts, You can request it by creating a ticket at the bottom of the page.
Yes, We can.
However it will require MOQ (Minimum order quantity) and the counters/rings can’t be adjusted, It will have to be replace by Wooden rings which will add weight and increase the cost
Solution: The wooden sticks comes pre-attached using natural glue and a hydraulic press to ensure a strong hold. However, rough handling or repeated dropping may cause them to come loose. To fix this, remove any remaining glue, then apply a natural-grade adhesive. Protect the wooden stick with a towel and use a hammer to gently tap it back into place until secure.
This ensures the pillar is reattached firmly without damaging the wood.
Yes, We made a play guide, Feel free to download it here

Submit a Ticket

Help Center
How can we help you today?

Bekilole Baby Balance Bike

Number Puzzle

Bekilole baby Balance Bike

Trouble shooting your balance bike

Please ensure that all plastic components are securely in place. Refer to the image below from the manual and firmly push the parts down as illustrated. You can also watch the assembly video here.

 

  1. -Make sure the plastic part is positioned correctly, as shown in the illustration.
  2. -Ensure the plastic components are fully pushed down (Refer to Steps 3/4 below) to avoid any gaps.

Step 3

Step 4

Please check all parts in the image here.

If any parts are missing, kindly reach out to us at [email protected] and provide the following details:

  • -Order ID
  • -Shipping address
  • -Bike color
  • -A description or photo of the parts received, so our team can help identify what’s missing

We will ensure to resolve the issue promptly!

 

Part List

Best to ensure everything is assembled correctly before having the protective cover assembled, Once assembled it will take a little bit of super hero strength to get it removed.

The way to get it removed by pushing push side (Left and right) at the same time while pulling slightly up

This is a doodle coloring box designed for added fun:-It keeps the gift a surprise, making it “gift-ready” without revealing what’s inside.-The box doubles as a coloring activity, so your little one can enjoy decorating it, offering a creative twist compared to the usual plain brown boxes.
 
While the handlebar can function in both directions without affecting the riding experience, removing the protective cover might be challenging. It requires significant force to take off. To remove it:
-Firmly press both the left and right sides while gently pulling upwards.
This should help you reposition the handlebar without much hassle!
 
Yes, You can reach us out for a replacement, Email or submit a ticket and our team will reach out to you.

Bekilole Number Puzzle

Trouble shooting your balance bike

For missing parts, You can request it by creating a ticket at the bottom of the page.
Yes, We can.
However it will require MOQ (Minimum order quantity) and the counters/rings can’t be adjusted, It will have to be replace by Wooden rings which will add weight and increase the cost
Solution: The wooden sticks comes pre-attached using natural glue and a hydraulic press to ensure a strong hold. However, rough handling or repeated dropping may cause them to come loose. To fix this, remove any remaining glue, then apply a natural-grade adhesive. Protect the wooden stick with a towel and use a hammer to gently tap it back into place until secure.
This ensures the pillar is reattached firmly without damaging the wood.
Yes, We made a play guide, Feel free to download it here

Submit a Ticket

Help Center
How can we help you today?

Bekilole Baby Balance Bike

Number Puzzle

Bekilole baby Balance Bike

Trouble shooting your balance bike

Please ensure that all plastic components are securely in place. Refer to the image below from the manual and firmly push the parts down as illustrated. You can also watch the assembly video here.

 

  1. -Make sure the plastic part is positioned correctly, as shown in the illustration.
  2. -Ensure the plastic components are fully pushed down (Refer to Steps 3/4 below) to avoid any gaps.

Step 3

Step 4

Please check all parts in the image here.

If any parts are missing, kindly reach out to us at [email protected] and provide the following details:

  • -Order ID
  • -Shipping address
  • -Bike color
  • -A description or photo of the parts received, so our team can help identify what’s missing

We will ensure to resolve the issue promptly!

 

Part List

Best to ensure everything is assembled correctly before having the protective cover assembled, Once assembled it will take a little bit of super hero strength to get it removed.

The way to get it removed by pushing push side (Left and right) at the same time while pulling slightly up

This is a doodle coloring box designed for added fun:-It keeps the gift a surprise, making it “gift-ready” without revealing what’s inside.-The box doubles as a coloring activity, so your little one can enjoy decorating it, offering a creative twist compared to the usual plain brown boxes.
 
While the handlebar can function in both directions without affecting the riding experience, removing the protective cover might be challenging. It requires significant force to take off. To remove it:
-Firmly press both the left and right sides while gently pulling upwards.
This should help you reposition the handlebar without much hassle!
 
Yes, You can reach us out for a replacement, Email or submit a ticket and our team will reach out to you.

Bekilole Number Puzzle

Trouble shooting your balance bike

For missing parts, You can request it by creating a ticket at the bottom of the page.
Yes, We can.
However it will require MOQ (Minimum order quantity) and the counters/rings can’t be adjusted, It will have to be replace by Wooden rings which will add weight and increase the cost
Solution: The wooden sticks comes pre-attached using natural glue and a hydraulic press to ensure a strong hold. However, rough handling or repeated dropping may cause them to come loose. To fix this, remove any remaining glue, then apply a natural-grade adhesive. Protect the wooden stick with a towel and use a hammer to gently tap it back into place until secure.
This ensures the pillar is reattached firmly without damaging the wood.
Yes, We made a play guide, Feel free to download it here

Submit a Ticket

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